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05-02-2021 08:19 AM
I purchased a new Netgear Modem/Router, wireless and cannot connect to the right network> I get Netgear83 but not Netgear83-5G. Phone and other desktop could connect???
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05-02-2021 09:51 AM
Most likely your PC only has a single band wifi adapter that only works on the 2,.4 GHz wifi band.
If you let me know what model wifi adapter your PC has, I will confirm my opinion.
You can find the model of the wifi adapter by going to the device manager.
Click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.
05-02-2021 01:30 PM
You're very welcome.
Yes, the RTL8188EE 802.11 bgn WiFi Adapter is a single band wifi adapter that only works on the 2.4 GHz wifi band.
So there is absolutely nothing wrong with your PC not being able to detect your new router's 5.0 GHz wifi band.
05-02-2021 01:46 PM - edited 05-02-2021 01:46 PM
Glad to have been of assistance.
If you want dual band wifi, you can always buy a cheap dual band USB wifi adapter and connect to your router's 5.0 GHz wifi band that way.
This model also comes with Bluetooth...