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SnowBird43x80
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Solved!

Realtek PCIe FE Family Controller dropping internet connection frequently

HP Recommended

Realtek PCIe FE Family Controller dropping internet connection frequently. Can connect to internet through my laptop via its WiFi to my Bell Home Hub 1000 but my HP 110 continually drops the wired connection from the ethernet adaptor to the modem. Suspect a fault with the Realtek PCIe FE Family Controller ?? Bell techs have been to the house and double checked all the wiring and have confirmed everything works fine?? but it doesn't. Anyone else have issues with this adaptor? When i monitor the ethernet connection through the Windows 10 Settings App i can see the connection breaking then reconnecting within seconds of each event. Can;t do banking or online shopping/surfing. Error messages I get are;

ERR_NETWORK_CHANGED

ERR_INTERNET_DISCONNECTED

DNS_PROBE_FINISHED_NO_INTERNET

 

SB

 

1 ACCEPTED SOLUTION

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Chimney_83
Retired
Retired
8,121 3,313 489 973
Message 2 of 2
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HP Recommended

Greetings @SnowBird43x80,

 

Thanks for the post. 

 

I understand that you are facing intermittent issue with wired internet connectivity on your computer. 

Not to worry, I will be glad to help. 

Kudos to you for trying to troubleshoot the issue on your own.

May I know the product number of your computer? Click here. Please do not share the serial number of your computer. 

May I know the operating system installed on your computer?

 

Recommend you run HP Support Assistant on your computer to make sure all the drivers are updated. Click here. 

Please refer to this HP Article and try steps 3, 4, and 5. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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Chimney_83
Retired
Retired
8,121 3,313 489 973
Message 2 of 2
Flag Post
HP Recommended

Greetings @SnowBird43x80,

 

Thanks for the post. 

 

I understand that you are facing intermittent issue with wired internet connectivity on your computer. 

Not to worry, I will be glad to help. 

Kudos to you for trying to troubleshoot the issue on your own.

May I know the product number of your computer? Click here. Please do not share the serial number of your computer. 

May I know the operating system installed on your computer?

 

Recommend you run HP Support Assistant on your computer to make sure all the drivers are updated. Click here. 

Please refer to this HP Article and try steps 3, 4, and 5. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No
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