• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-03-2021 03:12 AM

HP Recommended
Product: HP M01-F10046 Ryzen 5 4600g
Operating System: Microsoft Windows 10 (64-bit)

Where can I order a replacement wifi card? 

Realtek 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2021 07:47 AM

HP Recommended

Hi:

 

You would have to buy the card on eBay or Ali Express since it is on back order from HP...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express. 

 

I see an Intel cards listed as the first three listed on the eBay link, so don't buy those.

 

Your PC only has one antenna wire, and the Intel cards require two.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

 

On the Ali Express listings, make sure the card has the HP Part # of 915620-001

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-03-2021 07:47 AM

HP Recommended

Hi:

 

You would have to buy the card on eBay or Ali Express since it is on back order from HP...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express. 

 

I see an Intel cards listed as the first three listed on the eBay link, so don't buy those.

 

Your PC only has one antenna wire, and the Intel cards require two.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

 

On the Ali Express listings, make sure the card has the HP Part # of 915620-001

Was this reply helpful? Yes No

‎07-04-2021 01:52 AM

HP Recommended

hey thank you so much , this was extremely helpful. I thought I had damaged the wifi card when I noticed only one antenna was attached assuming the other had broken off.  Problem solved thanks again

Was this reply helpful? Yes No

‎07-04-2021 06:41 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.