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‎02-12-2017 06:26 AM

HP Recommended
Product: HP ENVY Desktop - 700-414
Operating System: Microsoft Windows 8 (64-bit)

I lost the reciver from my USB Receiver for keyboard and mouse 704220-001 can someone assist me on where i can purchase a new one. Thnaks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2017 08:26 AM

HP Recommended

Hi @testafoto

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you lost the receiver for your wireless keyboard and mouse and want to know where you can purchase one.

 

I’d love to help!

 

I would like to inform you that, you need to purchase a new keyboard and mouse as the wireless receivers are not sold separately.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-13-2017 08:26 AM

HP Recommended

Hi @testafoto

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you lost the receiver for your wireless keyboard and mouse and want to know where you can purchase one.

 

I’d love to help!

 

I would like to inform you that, you need to purchase a new keyboard and mouse as the wireless receivers are not sold separately.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎02-13-2017 08:53 AM

HP Recommended

Thanks for your prompt help in this matter. Cheers!

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