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12-27-2020 08:31 AM
Hi My HP Envy Phoenix Windows 10 desktop unable to find Bluetooth devices. I click on add Bluetooth device and the screen just spins. It never picks up the device. I have updated the Bluetooth driver and same issue. I'm current on Windows updates. Any help is greatly appreciated.
01-06-2021 12:16 PM
I reviewed your post and I understand that the computer is not connecting to Bluetooth devices.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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