-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Unable to find Bluetooth device
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
12-27-2020 08:31 AM
Hi My HP Envy Phoenix Windows 10 desktop unable to find Bluetooth devices. I click on add Bluetooth device and the screen just spins. It never picks up the device. I have updated the Bluetooth driver and same issue. I'm current on Windows updates. Any help is greatly appreciated.
01-06-2021 12:16 PM
I reviewed your post and I understand that the computer is not connecting to Bluetooth devices.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c03429630
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
Didn't find what you were looking for? Ask the community