Very slow internet

[bgrvdub]

My computer was running slow on Windows 8. I was able to upgrade for free to Windows 10.  It still has extremely slow internet and my pages tend to load very slow. When I go to HP's support website, it doens't allow me to select Windows 10 for operating system, only 8 or 8.1. I suspect I have a driver issue because the 802.11 is b/g/n compatible even though it is only single band.  All my other computers on the network can get 100+ mbs but I can only manage between 6-15 mbs on this machine.

Help please.

[The_Fossette]

@bgrvdub,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• What is the product number for your computer?
• Have you made any hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03460887

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!