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bgrvdub
New member
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Message 1 of 2
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Flag Post

Very slow internet

HP Recommended
Pavilion 20 All-in-one
Microsoft Windows 10 (64-bit)

My computer was running slow on Windows 8. I was able to upgrade for free to Windows 10.  It still has extremely slow internet and my pages tend to load very slow. When I go to HP's support website, it doens't allow me to select Windows 10 for operating system, only 8 or 8.1. I suspect I have a driver issue because the 802.11 is b/g/n compatible even though it is only single band.  All my other computers on the network can get 100+ mbs but I can only manage between 6-15 mbs on this machine.

 

Help please.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@bgrvdub,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • What is the product number for your computer?
  • Have you made any hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03460887

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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