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02-02-2019 11:07 AM
My computer was running slow on Windows 8. I was able to upgrade for free to Windows 10. It still has extremely slow internet and my pages tend to load very slow. When I go to HP's support website, it doens't allow me to select Windows 10 for operating system, only 8 or 8.1. I suspect I have a driver issue because the 802.11 is b/g/n compatible even though it is only single band. All my other computers on the network can get 100+ mbs but I can only manage between 6-15 mbs on this machine.
02-04-2019 05:07 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- What is the product number for your computer?
- Have you made any hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
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