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‎05-23-2022 02:43 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-d0005na
Operating System: Microsoft Windows 11

Hello, 

I tried to do a troubleshoot with HP support assist. Did everything they said and still my Wi-Fi disconnects randomly.

We have two similar HP PCs which are bought 1 year apart. Another one still with windows 10 and works good.

 

I did update the computer to Windows 11 and the issue started to arise with the Wi-Fi. I tried to update Wi-Fi drivers, put the tick that it would not go to sleep. the pc is about 0.5m away from the router.  I do not want to get back to windows 10 is it possible that I need a new Wi-Fi adapter for my PC? Or there are another trick to fix it?

 

 

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2022 11:11 AM - edited ‎05-23-2022 11:12 AM

HP Recommended

hi

have you tried this?

 

HP Connection Optimizer

2.0.16.0 Rev.A8.7 MBDec 23, 2019Download

 

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.199 Rev.S25.1 MBMar 11, 2022Download
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Windows 11 22h2 inside , user

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View solution in original post

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7 REPLIES 7

‎05-23-2022 11:11 AM - edited ‎05-23-2022 11:12 AM

HP Recommended

hi

have you tried this?

 

HP Connection Optimizer

2.0.16.0 Rev.A8.7 MBDec 23, 2019Download

 

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.199 Rev.S25.1 MBMar 11, 2022Download
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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎05-24-2022 01:12 AM

HP Recommended

Hello,  I tried the realtek driver you gave, and then I checked on the device manager it stills show the older one which is from 2021. 

Screenshot 2022-05-24 081100.png

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‎05-24-2022 09:50 AM - edited ‎05-24-2022 09:52 AM

HP Recommended

yes

you already have the latest version available  it seems

Re: Driver update of RTL8822BE

if the hp utility does not solve anything , i have nothing else to offer you
Check Power Options

the computer is no longer under warranty?

 

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Windows 11 22h2 inside , user

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‎05-25-2022 07:05 AM - edited ‎05-25-2022 07:06 AM

HP Recommended

Well it seems it is working for now everything good. 

 

It is on the warranty. 

 

Very strange as I did power options, and installed new driver and many other things that virtual hp  assistant. Then I came here as still  had issues. But today all day working perfectly fine. Do not know what helped ... 

Still thank you Promethee for your time. 

 

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‎05-25-2022 10:46 AM

HP Recommended

😉

if it comes back, do not hesitate to contact hp support ask that we change your wifi card model if possible (other model not just replaced the card)

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‎06-20-2022 11:49 AM - edited ‎06-20-2022 11:50 AM

HP Recommended

I have a similar issue so thought it might be best to tag this on here. My wifi is now randomly going on and off. I am using 10 and have never been able to update since day one of owning this laptop (Dell Latitude). I am also unable to acquire 11

 

I tried using the link provided, but after installing it, I got a message that I needed a specific Windows application to run it.... that didn't seem right.

 

Any suggestions?

Thanks!

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‎06-20-2022 11:57 AM

HP Recommended

hi

hello
sorry but i understand that you mention a dell laptop
off you are here in the HP community
So if I'm not mistaken see here:

https://www.dell.com/support/home/en-uk

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