Wi-Fi randomly drops and does not allow reconnection for several minutes

[Brian225]

Hello, I have not heard from this forum in awhile and I am still having the same issue. Please assist.

[Nirvana_95]

Hello!

Welcome to the HP Support Community. 

I am sorry for my delayed message. May I know how often are you facing this issue?

I would suggest you boot your system into safe mode with networking and observe the issue for some time. Once done, let me know the outcome of it: https://support.hp.com/in-en/document/c00806682 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[ncgater · Accepted solution]

Brian, your best bet is to buy a new WiFi adapter and use that. The one HP ships integrated into the system is buggy and they cannot seem to figure out how to fix the problems. I bought a new adapter (~$50) and have been working trouble free now for over a month.

[Brian225]

Thanks! Do you have any recommendations on an adapter? Are they mostly plug and play or are there compatibility requirements to consider?

[ncgater]

Mostly plug-n-play. I picked the TP-Link WiFi 6 AX3000 PCIe WiFi Card for PC, I bought it at NewEgg. 

[Brian225]

I haven't tried this test. But I did find another forum that uses an identical Realtek adapter (RTL8822CE 802.11acPCle Adapter), I have a slightly updated driver. 

The recommendation still stands, this adapter is trash and should be replaced. They suggested HP Part #L35282-005. Im looking into this now for potential compatibility issues. Looks to be pretty cheap (~$10).