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- HP Community
- Desktops
- Desktop Wireless and Networking
- WiFi doesn't work, need Network controller and PCI driver
Create an account on the HP Community to personalize your profile and ask a question
02-18-2017 07:53 PM
I also install and re install my windows many times, but it still did not work.
PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00
PCI\VEN_1022&DEV_1537&SUBSYS_15371022
PCI\VEN_1022&DEV_1537&CC_108000
PCI\VEN_1022&DEV_1537&CC_1080
I use windows 8.1 32 bit
My laptop is HP notebook 14-af120AU ALL
Please anyone can help me? I am very frustrated since yesterday ..
Thank you for the attention
Solved! Go to Solution.
Accepted Solutions
02-18-2017 09:21 PM
Hi:
You need these wifi and bluetooth drivers...
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe
PCI E/D Controller:
This package provides AMD PSP Driver for supported models that are running a supported operating system.
ftp://15.201.161.97/pub/softpaq/sp66501-67000/sp66974.exe
You will have to manually install the above driver if the auto install method doesn't work as follows...
To manually install the driver go to the device manager and click on the PCI Encryption/Decryption Controller needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp66974.
Make sure the Include Subfolders box is checked, and the driver should install.
Then restart the PC.
02-18-2017 09:21 PM
Hi:
You need these wifi and bluetooth drivers...
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe
PCI E/D Controller:
This package provides AMD PSP Driver for supported models that are running a supported operating system.
ftp://15.201.161.97/pub/softpaq/sp66501-67000/sp66974.exe
You will have to manually install the above driver if the auto install method doesn't work as follows...
To manually install the driver go to the device manager and click on the PCI Encryption/Decryption Controller needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp66974.
Make sure the Include Subfolders box is checked, and the driver should install.
Then restart the PC.
02-18-2017 10:39 PM
Hi:
You need these drivers...
ACPI\VEN_ASD&DEV_0001:
Manually install the driver I zipped up and attached below, by downloading and unzipping it.
Go to the device manager and click on the ACPI\VEN_ASD&DEV_0001 device.
Click on the driver tab. Click on Update Driver. Select the browse my computer for driver software option and browse to the folder you unzipped.
Make sure the Include subfolders box is checked and see if the driver installs. Then reboot.
ACPI\VEN_SMB&DEV_0001:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
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