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anzany93
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Message 1 of 10
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Solved!

WiFi doesn't work, need Network controller and PCI driver

HP Recommended
HP Notebook 14-af120AU ALL
Microsoft Windows 8.1 (32-bit)
I don't know how to solve this, my WiFi don't work and my laptop can't detect and WiFi nearby.

I also install and re install my windows many times, but it still did not work.

PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00

PCI\VEN_1022&DEV_1537&SUBSYS_15371022
PCI\VEN_1022&DEV_1537&CC_108000
PCI\VEN_1022&DEV_1537&CC_1080

I use windows 8.1 32 bit
My laptop is HP notebook 14-af120AU ALL

Please anyone can help me? I am very frustrated since yesterday ..

Thank you for the attention
1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 2 of 10
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Hi:

 

You need these wifi and bluetooth drivers...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

 

PCI E/D Controller:

 

This package provides AMD PSP Driver for supported models that are running a supported operating system. 

 

ftp://15.201.161.97/pub/softpaq/sp66501-67000/sp66974.exe

 

You will have to manually install the above driver if the auto install method doesn't work as follows...

 

To manually install the driver go to the device manager and click on the PCI Encryption/Decryption Controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp66974.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 2 of 10
Flag Post
HP Recommended

Hi:

 

You need these wifi and bluetooth drivers...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

 

PCI E/D Controller:

 

This package provides AMD PSP Driver for supported models that are running a supported operating system. 

 

ftp://15.201.161.97/pub/softpaq/sp66501-67000/sp66974.exe

 

You will have to manually install the above driver if the auto install method doesn't work as follows...

 

To manually install the driver go to the device manager and click on the PCI Encryption/Decryption Controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp66974.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

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anzany93
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Thank you so much Mr. Paul . You have saved my life. God bless you. 🙂

It works normal and good now 😄

Have good day !
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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
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You're very welcome.

 

God Bless you too, and have a great day!

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anzany93
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I have an issue with unknown devices. 2 of them.
ACPI\VEN_ASD&DEV_0001
ACPI\ASD0001
*ASD0001


The other device

ACPI\VEN_SMB&DEV_0001
ACPI\SMB0001
*SMB0001

Other than that, all work fine. Thank you!
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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
Message 6 of 10
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Hi:

 

You need these drivers...

 

ACPI\VEN_ASD&DEV_0001:

 

Manually install the driver I zipped up and attached below, by downloading and unzipping it.

 

Go to the device manager and click on the ACPI\VEN_ASD&DEV_0001 device.

 

Click on the driver tab.  Click on Update Driver.  Select the browse my computer for driver software option and browse to the folder you unzipped.

 

Make sure the Include subfolders box is checked and see if the driver installs.  Then reboot.

 

ACPI\VEN_SMB&DEV_0001:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72664.exe

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anzany93
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Second driver works fine, but when I install the 1st driver, Issue.PNG

This window appear. 

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Paul_Tikkanen
Level 21
Level 21
141,336 64,900 22,050 33,971
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Try this one I zipped up and attached...

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anzany93
Author
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Thank you so much Mr. Paul, now there is no trouble regarding the drivers. Thanks, thanks a lot! 🙂

 

 

Thank you very much and sorry for the troubles that I caused.

 

 

Keep the awesome work, God bless you always! 

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Paul_Tikkanen
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141,336 64,900 22,050 33,971
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Anyitme.

 

Glad to have been of assistance. 

 

No trouble at all!  That's what we're here for.  To help those in need.

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