-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: Wifi Card upgrade to WIFI-6e

Create an account on the HP Community to personalize your profile and ask a question
10-03-2024 12:24 PM
My computer is installed with a WIFI6 care and I would like to know where to find a compatible WIFI6e card, or even a WIFI 7 card, since I have a WIFI -7 router.
With the WIFI6 card that's installed now, I am unable to see the 6G broadcast, and I was advised that I need at least a card with WIFI6e.
Any assistance is appreciated
Solved! Go to Solution.
Accepted Solutions
10-03-2024 02:46 PM
You should be able to install either one of these cards if your PC has two antenna wires connected to the currently installed Wi-Fi adapter:
Wi-Fi 6E:
Intel AX210 Wi-Fi 6E 2x2 AX + Bluetooth 5.2 M.2 2230 non-vPro HP part # / SPS # M27269-005
Wi-Fi 7:
Intel BE200 M.2 2230 Wi-Fi 7 + Bluetooth 5.4 non-vPro WW WLAN module HP part # N39883-001
Below is the link to the service teardown video:
Removing & replacing parts for HP ENVY Desktop TE01-000 | HP Computer Service (youtube.com)
10-03-2024 02:46 PM
You should be able to install either one of these cards if your PC has two antenna wires connected to the currently installed Wi-Fi adapter:
Wi-Fi 6E:
Intel AX210 Wi-Fi 6E 2x2 AX + Bluetooth 5.2 M.2 2230 non-vPro HP part # / SPS # M27269-005
Wi-Fi 7:
Intel BE200 M.2 2230 Wi-Fi 7 + Bluetooth 5.4 non-vPro WW WLAN module HP part # N39883-001
Below is the link to the service teardown video:
Removing & replacing parts for HP ENVY Desktop TE01-000 | HP Computer Service (youtube.com)
10-04-2024 01:14 PM
Thank you very much. I have ordered the WIFI-7 card from the HP store, using the ID and specifications you have posted here.
Crossing my fingers for the success of it :-). (Intel BE200 M.2 2230 Wi-Fi 7 + Bluetooth 5.4 non-vPro WW WLAN module HP part # N39883-001)
I am prayerfully hoping that I can return it if it doesn't work for my system.
Again, thank you for everything.
10-09-2024 09:48 PM
I ordered the suggested WIFI 7 card from HP Parts using the part number listed, and was told later by an HP technician that my current motherboard would not support it. (AFTER I've received the card and asked the technician why the wires were not included with the card)
I am about to just do as suggested and custom build a computer based upon what I really want on my computer, while taking along some of the components from this motherboard that I can use in another custom motherboard.
I am very disappointed in HP that they would not take back the unopened, unused card without a 25% surcharge restocking fee.
I have been a lifelong HP user/supporter, but after this type of action, I believe I am done. 😞
10-10-2024 06:17 AM
I don't understand the problem.
The antenna wires are attached to the Wi-Fi card your PC came with.
There should be two antenna wires if your PC has a Wi-Fi 6 card.
If there is only one wire, then you can't upgrade the card.
The Intel BE200 needs two antenna wires for both the Wi-Fi and Bluetooth to work.
They don't come with the card.
You have to remove the antenna wires from the card currently installed in your PC, remove the card, install the Wi-Fi 7 card and reattach the antenna wires.
As far as the card not being supported, no one can answer that with 100% authority.
IMHO, it had a good chance of working.
You have to install the card and see if it works or not.
I gave you the link to the service teardown video.
The Wi-Fi card removal and replacement procedure starts at minute 9:06
10-10-2024 06:45 PM
Thank you so much for that information.
I did see everything that you sent me, and I am so grateful for that., especially the teardown part 🙂
I suppose I will try that tomorrow and see if it will take this card.
Reason being that I asked for the possibility of upgrading to WIFI-7 is because I had already purchased what I thought to be a correct WIWI-7 card from Amazon, and it did not work., however they did also include a set of wires with the card.
It really was a booger to install the wires to that card too, and it would have been a super great thing if I had your tear-down video at that time.
I thought when I ordered the referenced/genuine/correct card from HP that it would also include the wires, just in case something went awry with the ones already installed.
I didn't yet open the package they sent me, but I will try that and see.
If it doesn't work for my system like the other one didn't, then I will just be stuck with an $80.00 part that I cannot use. If I send it back, I will lose more than half of what I paid for the card, since they will be reducing it by 25%, and the shipping cost is non-refundable 😞
Thanks again for everything "-)
10-10-2024 07:47 PM - edited 10-10-2024 07:48 PM
You're very welcome.
Was the SPS number on the other Wi-Fi 7 card you bought the same as the one on the HP card you bought?
Even though the part number is N39883-001, the only cards I see online have a SPS # of N39883-005.
If the SPS # on the Intel card from HP is also N39883-005, then the HP card won't work either.
And yes, those antenna wires are really hard to deal with.
I guess you should have gotten the Intel AX210 Wi-Fi 6e card.
10-11-2024 03:57 PM
Bummer.
The AX210 should work.
Buy it on Amazon so you can return it if for some reason it doesn't work.
Shouldn't be more than $25.
Just make sure the SPS number on the card is the same as the HP part number.
I still don't understand why the card you bought on Amazon didn't work.