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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
Your machine came with FreeDOS 2.0, not Windows 10. Its specs
https://support.hp.com/au-en/document/c06188362
It has : Realtek 802.11a/b/g/n/ac (1x1) and Bluetooth® 4.2 combo
Probably you installed Windows 10 yourself. Did you also install wifi driver for your machine ? Please download and install
(a) Wifi: https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95798.exe
(b) Bluetooth: https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98233.exe
Regards.
BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
Your machine came with FreeDOS 2.0, not Windows 10. Its specs
https://support.hp.com/au-en/document/c06188362
It has : Realtek 802.11a/b/g/n/ac (1x1) and Bluetooth® 4.2 combo
Probably you installed Windows 10 yourself. Did you also install wifi driver for your machine ? Please download and install
(a) Wifi: https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95798.exe
(b) Bluetooth: https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98233.exe
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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