-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
Your machine came with FreeDOS 2.0, not Windows 10. Its specs
https://support.hp.com/au-en/document/c06188362
It has : Realtek 802.11a/b/g/n/ac (1x1) and Bluetooth® 4.2 combo
Probably you installed Windows 10 yourself. Did you also install wifi driver for your machine ? Please download and install
(a) Wifi: https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95798.exe
(b) Bluetooth: https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98233.exe
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community