Wifi drivers get corrupted every to every other day when turning my PC off at night

[tcoolg]

I've been having wifi issues for the past couple of months after trying to update drivers through HP support assistant. My wifi prior to updating the realtek drivers was working perfectly before using it but after updating through support assistant the drivers got corrupted. My PC wasn't showing any wireless options at all. and when I opened Device manager Realtek RTL8852AE Wi-Fi 6 802.11ax PCIe Adapter had the yellow error symbol next to it. I've tried everything from factory resetting to manually installing the Wi-Fi drivers through the HP website and none of these options worked for me. I do have a temporary fix, but it breaks every 1-2 days which is just deleting the  RTL8852AE drivers in device manager and restarting the PC and it just automatically installs version  6001.10.350.0 from 6/1/2022. I'm not 100% sure, but I think the drivers keep breaking from an automatic driver update. Is there any fix to this because it's such a pain to have to set up Wi-Fi every other day plus I think the default version is even slower as well after I started having this issue. Also, if I were to replace the Realtek Wi-Fi card with something like an Intel AX200, would I have to remove the back panel and remove the antennas? Or would the card alone be compatible with the cables that lead to the antennas

[BeemerBiker]

There is a discussion of this problem by @Paul_Tikkanen here

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-RTL8852AE-WiFi-6-802-11ax-PCI...

and also a recommendation for an Intel upgrade.

I have the ax210 in an m.2 adapter as my motherboard does not have a wlan slot.  It works fine

[Paul_Tikkanen]

Hi, @tcoolg 

There is a newer driver for your PC's Wi-Fi adapter than the one in the discussion I was involved in.

Realtek RTL8xxx Wireless LAN Drivers

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149656.exe 

6001.10.355.0     07/27/2023

[tcoolg]

Hello, thank you for the link to the most up to date driver, but it seems like I get the same code 43 error code that causes my Wi-Fi to stop working when turning on my PC every morning.

[Paul_Tikkanen]

You're very welcome.

Sorry, that the updated driver didn't fix the problem for you.

If you want to replace the wifi card, I'm not sure the Intel AX210 will work in an AMD platform.

It has a hit or miss (mostly miss) when installed in HP notebooks with the AMD platform.

A safer bet on an Intel card would be this one which HP installed in my Envy notebook which has an AMD Ryzen 4500U processor:

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro    HP part #L35282-005 

A related discussion.  The person has not let me know the results though...

Solved: Compatible Intel WiFi Card for HP Omen 40L? - HP Support Community - 8927052

[tcoolg]

Thank you, also when updating the wifi card is it as simple as just slotting it in and connecting the two cables or do I need to install new antennas?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Yes in theory, it is that simple, but in actuality it is a little bit tricky as far as removing and reattaching the antenna wires.

I don't know if you have taken a look inside your PC yet, but those wires are very thin and delicate.

You must use extreme care when detaching them from the Realtek card and attaching them to the Intel card.

The hardest part in my opinion, is detaching them.

Here is a service video from HP which shows the proper procedure to remove and replace the Wi-Fi card in a PC similar to yours...

Removing & replacing parts for OMEN by HP 25L 14GT | HP Computer Service (youtube.com)

Depending on the cooling system your PC has, the WLAN card removal starts at minute 17:43 or 19:26.

Before removing the Realtek card, first uninstall the Wi-Fi card in the device manager and check the Uninstall driver box.

Do the same thing for the Realtek Bluetooth adapter.

Then you can shut down, unplug the PC and remove the card.

Windows will automatically install the Intel Wi-Fi and Bluetooth drivers and then you can update the drivers from the Intel website afterward.

Wi-Fi:

Windows® 10 and Windows 11* Wi-Fi Drivers for Intel® Wireless Adapters

Bluetooth:

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*