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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U6AV)
Microsoft Windows 11

I can't connect to my wifi and can't use it for my college

1 REPLY 1
HP Recommended

Hi @TarshanJr,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If your HP Victus 15.6 inch gaming laptop is having trouble connecting to Wi-Fi while other devices are able to connect without any issues, here are some steps you can try to troubleshoot the problem.

 

  • Restart your Laptop and Router: Sometimes, a simple restart can resolve connectivity issues. Restart both your laptop and your Wi-Fi router.
  • Check Wi-Fi Signal Strength: Make sure your laptop is within range of your Wi-Fi router. Weak signal strength can lead to connection problems. If your laptop is far away from the router, try moving closer.
  • Airplane Mode: Check if your laptop is in Airplane mode. Airplane mode disables all wireless communication, including Wi-Fi. If it's turned on, turn it off.
  • Update Wi-Fi Drivers: Outdated or corrupted Wi-Fi drivers can cause connection issues. Go to the HP support website, enter your laptop's model number, and download the latest Wi-Fi drivers. Install them and see if it improves the situation.
  • Forget and Reconnect to Wi-Fi Network: Sometimes, the connection profile might be corrupted. In your laptop's settings, forget the Wi-Fi network you're trying to connect to, then reconnect by entering the Wi-Fi password.
  • Network Troubleshooter: Most operating systems have a built-in network troubleshooter that can diagnose and attempt to fix common connectivity issues. Run the network troubleshooter on your laptop and follow any recommendations it provides.
  • Check Router Settings: Log in to your router's settings page and ensure that MAC filtering is not enabled and that the maximum number of connected devices has not been reached.
  • Check Security Software: Sometimes, third-party security software can interfere with Wi-Fi connections. Temporarily disable your antivirus or firewall software and see if the connection improves. Remember to enable them again after testing.
  • Reset Network Settings: If none of the above steps work, you can try resetting your network settings on the laptop. This will remove any custom settings you've made but can often resolve persistent connectivity issues.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.