Wifi no internet issue

[harmis_69]

 It shows wifi is connected with no internet. That means network is there but internet is not working in laptop and when I use other device the internet is working properly.

[zoey7886]

@harmis_69, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Wi-Fi Connection Issues on Your Laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your laptop is showing that it is connected to Wi-Fi but there is no internet access while other devices are working fine, follow these steps to troubleshoot and resolve the issue:

Restart Your Devices:

• Restart your laptop and router. This can often resolve temporary issues.

Check for Network Issues and Settings:

• Make sure your laptop is within a range of the Wi-Fi signal.
• Ensure that the network cable (if using Wi-Fi extender) is properly connected.

Update Drivers:

• Make sure your network drivers are up to date. You can use Device Manager or HP Support Assistant to update drivers.
• Use HP Support Assistant, which can be found preinstalled on HP PCs, or download it here.

Reset Network Settings:

• Go to Settings -> Network & Internet -> Status -> Network reset. This will reinstall network adapters and set your network settings back to the default.

Check Firewall and Security Software:

• Sometimes firewall or security software can block the connection. Try disabling them temporarily to see if that resolves the issue.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,