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- HP Community
- Desktops
- Desktop Wireless and Networking
- Wifi stopped working
Create an account on the HP Community to personalize your profile and ask a question
07-11-2023 08:16 AM
First not happy that hp does not have a callin number.
my wifi stopped working, can’t find serial number on the pc. Tan diagnostic and says wan is not connected. Duh I’m trying to use wifi and don’t see it listed anywhere
07-14-2023 09:42 AM
@Outbackjack
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee