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07-20-2020 11:13 AM
I have a HP Compaq dc7800 Base Model Ultra-slim Desktop PC in which Windows 10 has now been installed. I cannot connect to the internet. Under Device Manager, I have a yellow triangle under 'PCI Serial Port' and 'PCI Simple Communications Controller'. I assume that I need to update the drivers. Does anyone have these or know where I can download them?
07-20-2020 11:48 AM
Unfortunately, those missing drivers are probably not the reason you can't connect to the internet.
These are the drivers you need for those devices...
'PCI Serial Port:
This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.
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