Windows 10 internet unstable

[parkitect]

When browsing internet with Windows 10, web page closes and computer goes to background screen. This happens frequently and my internet connection is still on.

[Betty0610]

@parkitect

Welcome to the HP Support Community.

Let's try the steps from here: https://support.hp.com/in-en/document/c04649175

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[parkitect]

These actions did not solve my problem. Thank you for providing this information.

[Betty0610]

I recommend you to contact the HP Support Team regarding this.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[parkitect]

I removed Microsoft Edge from my computer and now everything works fine. Using Chrome as a browser.

[Betty0610]

I'm glad to hear that. Do get back to us in the future for further assistance.

Have a nice day!:)