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Locked

‎08-21-2020 04:19 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

After the recent HP BIOS update, my wireless adapter has disappeared.  It does not install after many attempts by me and by Best Buy Total Tech Support.  What is the fix for this?  

1 REPLY 1

‎08-24-2020 01:39 PM

HP Recommended

@SDGAdmin

 

I reviewed your post and I understand that the wireless card is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you run a test on the wireless card following the steps in the below article to make sure whether it is a hardware or a software issue.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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