• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

I'm using Pavilion 14-dv1001TU, which uses Realtek RTL88222CE 802.11.ac PCIe adapter. Is it possible to download Intel Wireless AC 9560 adapter to my system. As I'm facing difficulties in configuring the network settings in my Virtual Box to setup Bridged Adapter with myRealtek RTL88222CE 802.11.ac PCIe adapter. Can this issue be rectified? Thanks in advance. 

1 REPLY 1
HP Recommended

Hi:

 

You have to physically remove the RTL8822CE Wi-Fi adapter and install a different model Wi-Fi card.

 

The  Intel Wireless AC 9560 adapter will not work in your notebook.

 

None of the Intel Wi-Fi cards listed at the link below will work in your notebook since it did not originally come with one of those cards.

 

What Are the Intel® Integrated Connectivity (CNVi) and Companion...

 

If you want to upgrade the Wi-Fi card to a different model, either of these have a good chance of working.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro    HP part #L35282-005.

 

Intel AX210 Wi-Fi 6E 2x2 AX + Bluetooth 5.2 M.2 2230 non-vPro   HP part # M27269-005.

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

Maintenance and Service Guide (hp.com)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.