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‎04-02-2020 02:08 PM

HP Recommended
Product: HP Pavilion 20-b010 All-in-One Desktop PC
Operating System: Microsoft Windows 10 (32-bit)

Hello,

After installing the windows 10 update(from 8.1) I have lost the ability to use wifi. I don't have a wifi option in my network settings, nor anywhere else. Upon further inspection I don't seem to have a wifi driver anymore. I only have a Realtek PCIe FE Family Controller. Any idea how to fix this?

1 person had the same question
1 REPLY 1

‎04-02-2020 02:16 PM

HP Recommended

Hi:

 

The Realtek RT5390 wifi adapter your notebook has only works on the first couple of builds of W10.

 

On the later builds it completely disappears from the device manager and no fix is available.

 

The easiest thing to do to get wifi again would be to purchase an external USB wifi adapter.

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