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HP Recommended
HP Pavilion p7-1298c Desktop PC
Microsoft Windows 10 (64-bit)

Hey I was working with my desktop PC through wireless from my home without problem. It was not connected by ethernet. All of a sudden it froze and so I had to reboot. When I rebooted it was not connected to the Internet. I have tried to re-connect through troubleshooting in the network settings and also network reset. I have gone to turn on network discovery in the changing sharing options. I have tried going to changing adapter options but the only option is ethernet. Wireless Wi-Fi is not even an option. The options  only Are  broadband or dial-up. One time when I rebooted it indicated that it was in airplane mode. Anyway I can reconnect my wireless? Thanks

1 REPLY 1
HP Recommended

If you have another computer with working Wi-Fi. Go to HP support center. support.hp.com/us-en/drivers/

Then select Desktop.

Enter your serial number of your computer and follow the instructions on the website.

Let's get to work!


I wish you all the best,

 

Thank you for taking the time to read my response, fellow Forum member. Hope you find it useful. Consider clicking "YES" on the "Was this response helpful?" button if it was. If your question has been answered as a result of my response. Please mark it as an "Accepted Solution".


Mugli123/

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