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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Wireless keyboard connection

Create an account on the HP Community to personalize your profile and ask a question
04-29-2025 06:19 AM
@Cwish, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Install the keyboard batteries
- Install two batteries into the keyboard.
- Locate the battery door on the bottom of the keyboard.
- Slide the battery door to the left, and then open the battery compartment.
- Insert the two batteries into the keyboard, and then slide the battery door to the right to close it.
Refer to this guide for further steps: HP Chromebase 21.5 inch All-in-One Desktop - Connecting the Bluetooth keyboard and mouse | HP® Suppo...
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee