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12-09-2019 01:25 PM
Yesterday I replaced my HP Desktop Computer (Envy 23) with the HP All-In-One 24f0135. The Envy23 came with an internal Receiver which allowed me to connect my wireless keyboard and mouse. I realize that my new computer came without the internal Receiver so I purchased a receiver from Best Buy. I still cannot get my wireless keyboard to work. My question is this:
Is my new computer capable of using the wireless keyboard from my previous computer, the Envy 23?
12-09-2019 02:57 PM
Sorry, other receiver needs to be re-programed to be able to work because your existing keyboard and mouse have a code to talk with internal receiver on the old machine (just thinking about a room with 20 staff use SAME code for their receivers, must be very interesting).
In short, my answer is NO. Probably you need to buy new set. I know HP has Link-5 USB receiver but you need a set of keyboard and mouse which support Link-5
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