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26skydiverTH
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Message 1 of 2
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Wireless network is blocked

HP Recommended
Hp deskjet 3630 all in one printer series

Hi,  OK so I’m trying to print from my iPhone but when I go to settings on my Wi-Fi my printer pops out but it’s locked and it’s asking me for password how do I unlock it? thank you 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@26skydiverTH, Welcome to the HP Support Community!

 

Are you trying to connect the printer and the iPhone using WiFi Direct?

If you are using WiFi Direct, the default password is 12345678. if the password has been changed, print a network configuration report to retrieve the same.

On the printer's control panel, press the Wireless button  and the Information button  at the same time.

Both a Network Configuration Page and a Wireless Network Test Report print.

Note: WiFi Direct connection is used when you do not have access to the wireless router and there will be no internet access on the iPhone.

 

For more info on connecting the printer via WiFi Direct, refer to this document.

 

If you have a wireless router, connect both these devices to the same wireless network and use Airprint to print.

Refer to this document for more info.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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