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HP Recommended
model 550-a114
Microsoft Windows 10 (64-bit)

does this model have 5-G

2 REPLIES 2
HP Recommended

Hi:

 

Below is the link to the product specs for your PC.

 

HP Pavilion 550-a114 Desktop PC Product Specifications | HP® Customer Support

 

It comes with a single band 2.4 GHz wifi adapter.

HP Recommended

@AL0035 -- It comes with a single band 2.4 GHz wifi adapter.

 

As a bypass, you could disable that adapter, and purchase and connect an inexpensive 5G WiFi adapter that connects to a USB socket. Windows will then use that device.

 

Note that 5G promises a stronger signal, but for a shorter distance (through walls, etc.)

 

Does your WiFi router only support 5G, and not support 2.4G?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.