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- HP Community
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- ethernet connection
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12-13-2016 10:26 AM
I suspect my etehrnet connection on motherboard is dead on desktop. I can connect to internet from my laptop thru wifi.
have changed cable no change.
have connected laptop via ethernet cable and it connects to internet.
have settings set to automativcally find ip address on desktop.
is there any way to test ?
can i add an add on eternet card to this model hp p7-1026
?
Solved! Go to Solution.
Accepted Solutions
12-14-2016 11:04 AM
Thank you for the update,
I appreciate your time and efforts,
Look for the ethernet LAN card LED, if it doesn't turn on or doesn't have an activity, though the cable works with an alternate pc it is a hardware issue with the motherboard,
You can always get an external ethernet adapter to help your cause.
Here's a related HP Forums post that seems to have helped others: Click here
This is how an internal card looks like:
And this is the external adapter:
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
12-14-2016 07:31 AM
Welcome to HP Forums,
this is a great place to get support, find answers and tips,
Thank you for posting your query,
I'll be more than glad to help you out, however, I would appreciate if you could rephrase as it's a bit confusing,
Just to confirm and be on the safer side, your ethernet isn't working but your WiFi is working fine? is that right?
As mentioned in your post you've checked with an alternate cable and it connects to the internet (which cable are you referring to)?
Please reply with the details (including your product number) for an accurate solution,
Eagerly awaiting your response,
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
12-14-2016 09:55 AM
OK This is a desktop sytem P7 1026 when the eternet cable is hooked to the modem desktop will not connect to the internet. i tried a diiferent cable to make sure it was not the cable going bad and it still would not connect.
if i use my laptop in the house it will connect via wifi and access the internet.
if i disconnect the eternet cable from the desck top and connect it to the laptop it connects to the internet thru the modem
i suspect etrnet port on motherboard is bad.
if so can i install a stand alone eternet card on this model?
12-14-2016 11:04 AM
Thank you for the update,
I appreciate your time and efforts,
Look for the ethernet LAN card LED, if it doesn't turn on or doesn't have an activity, though the cable works with an alternate pc it is a hardware issue with the motherboard,
You can always get an external ethernet adapter to help your cause.
Here's a related HP Forums post that seems to have helped others: Click here
This is how an internal card looks like:
And this is the external adapter:
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
11-23-2018 12:11 PM
@ROGERNAT you rock. I did not know there was a USB external adapter for ethernet connection. It will solve my problem of no ethernet network connection on my HP Pavillion Notebook. Also mmy very thin notebook, which does't have a cable port.
Thanks for providing info not ever disclosed by anyone else.
A
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