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bakhshi
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Solved!

hotspot not working

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HP Envy x360
Microsoft Windows 10 (64-bit)

Hey Guys Please Help ! 

I have been struggling to solve this problem  since one week , but I couldn't have solved it yet .
There is an already posted question in this community but None of them has worked yet for me .
I tried eveything .
.................................
http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/hotspot-not-working-Hosted-network-sup...

...........................

To brief you my problem , I can not give hotspot from my ethernet cable which is connected via a USB-to-Ethernet cable to my computer.
I installed many apps like Connectify , OSToto Hotspot v4.4.0.2 , Baidu Wifi Hotspot , and many others but none of them worked , however they work properly in my Dell Laptop .

Please Help me to solve this problem .

I have attached a photo , it might be the driver problem but I don't know ...

Help Help Help!!!!

CMD.PNG

7 REPLIES 7
The_Fossette
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Message 2 of 8
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Hi @bakhshi

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues enabling hotspot on your computer.

 

I’d love to help!

 

Follow below steps and check if it helps.

 

1. Open cmd with administrative privileges. TO do that press Win+X then press A

2. type in the following command

netsh wlan set hostednetwork mode=allow

3.Now check by the following command

netsh wlan show settings

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

bakhshi
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Hi @The_Fossette

Thank you for all your efforts , I really appreciate it .
But unfortunately it is still not working , I don't really know what the main problem is .
It is been less than a month which I have bought this laptop which is new and couldn't have solved this problem yet .


Please see the attached photos for more details , help me if you can .

drivers.PNG
not supported 2.PNGnot supported 3.PNG

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The_Fossette
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Hi @bakhshi

 

I recommend you to update the wireless card driver from device manager and run the command again and check.

 

If the issue still persists, I recommend you to contact phone support to further diagnose the issue.

 

Here is how you can reach phone support.

 

Open link:  www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.

 

Let me know how it goes.

The_Fossette
I am an HP Employee

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bakhshi
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Thanks again but My drivers are the latest and updated , can't update it again .

and I don't think I will be using phone support as I have some issues with calling here in India , finding an online solution would be best .

 Thanks anyway I hope I can find it soon.

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The_Fossette
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Message 6 of 8
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Hi @bakhshi

 

I would like to inform you that the intel wireless card 7265 doesn't support hotspot feature. 

 

Please refer to the below forum link of intel for more information.

 

http://intel.ly/2qksdmV

 

Hope that answers your question.

 

The_Fossette
I am an HP Employee

bakhshi
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Hi there

 

I simply downgraded the driver version for my intel wireless card 7265 by unistalling the latest driver version , downloading and installing the very older version --> 17.15.0.5 . problem solved.PNG



After installing , I rebooted my laptop and then started the app called OSToto Hotspot downloaded from http://www.ostoto.com/products/wifi-hotspot.html .

However some other apps do not work as far but at least it solved my problem here .


Thank you so much for your cooperation and help sir .
Have a good day . 

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The_Fossette
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Hi @bakhshi

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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