• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-04-2019 12:18 AM

HP Recommended
Product: HP Pavilion P6000 desktop
Operating System: Microsoft Windows 7 (64-bit)

how do i fix my wireless card that is built into the motherboard it has dissappeard compleatly on my HP Pavilion P6000 desktop?  

I have tried changing adapters in network and sharing center and trouble shooting does not fix no driver fixes avalble and hp support assistant does not recognize an issue wondering if it is shut of in bios or on motherboard?

1 REPLY 1

‎02-04-2019 04:13 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

There are a lot of models in the 6000 range.

This covers most/all

http://h10032.www1.hp.com/ctg/Manual/c01835715

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

 

@ECHO OFF
getmac
msinfo32
PAUSE
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.