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‎05-25-2017 11:03 AM

HP Recommended
Product: HP a 1600n

HP a1600n running good without go internet . It will crash or crash dump in any browser ( google , firefox , IE )

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2017 10:53 AM

HP Recommended

Hi @vuphat5,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that you are facing issues with the HP product.

 

In order to assist you better, please let us know the model number of the unit and the operating system installed on the computer from the links below: 

 

1. How to Find Your HP Product Model Number

 

2. Click Here If Windows Operating System is installed

 

3. Click Here If Mac Operating System is installed

 

4. A brief description of the issue.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

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2 REPLIES 2

‎05-26-2017 10:53 AM

HP Recommended

Hi @vuphat5,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that you are facing issues with the HP product.

 

In order to assist you better, please let us know the model number of the unit and the operating system installed on the computer from the links below: 

 

1. How to Find Your HP Product Model Number

 

2. Click Here If Windows Operating System is installed

 

3. Click Here If Mac Operating System is installed

 

4. A brief description of the issue.

 

You have a good day ahead.

Rainbow23 - HP Support.
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‎05-30-2017 03:10 PM - last edited on ‎05-30-2017 03:14 PM by Retired

HP Recommended

Hi Rainbow 23 ! This thing Model A1600N . S/N : [Personal Information Removed] . Pickup : 2037E .Running without internet is fine  .But it has problem when go to internet and it'll crash in any web browser ( Goole , Firefox , IE .) If not  It will with blue screen CRASH DUMP . I were reset manufacture and  installed window7 SP1 , clean disk , defragment , check disk . sfc /scannow , advanced setting , msconfig , hidden Microsoft . . Please kindly help me out . I appreciate  it .

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