Create an account on the HP Community to personalize your profile and ask a question
12-04-2018 04:35 PM
HI, I am trying to complete a mailing. The printer does not allow for a custom size envelope and the size envelope is an A& envelope which is 5.25 by 7.25 envelope. I am usinga mac book taht does allow for custome settings.
I would greatly approciate any feedback.
12-04-2018 05:30 PM
The printer supports envelopes in standard and custom sizes as explained in Specifications >
Paper Handling > Supported Envelopes
Supported Custom Sizes
The printer supports the creation and use of Custom Paper Sizes as explained in the document:
The User Guide explains how to load Media (kind of paper). In general, unless otherwise instructed, envelopes are loaded face down, short sides front and back. If you are unsure of the results, draw an envelope on a piece of paper and print the test envelope content on that paper. If the printing comes out on the correct side of the paper, in the correct orientation, and with the imaginary envelope flap on the correct side of the paper, try printing your envelope.
- Open the main tray
- Remove plain paper
- Load envelopes (about six to eight), face down, short sides front and back
- Close the tray
- On the printer front panel, click "Modify" (or similar wording), Change the paper size to Custom
Create your custom paper size form, using an existing envelope size (in the list) as a "template" to create your new form.
Word > Mailings > Envelopes
Set the envelope size to Custom and enter the size of the envelope in the tiny menu.
The following example is for WINDOWS and is provided for general reference only.
The "Envelope Options" is similar to the "Font" menu in the Word for Mac setup.
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Didn't find what you were looking for? Ask the community