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‎12-30-2021 10:43 AM

HP Recommended
Product: Example: Pavilion 17-065us
Operating System: Microsoft Windows 8.1 (64-bit)

All of a sudden i am no langer able to connect to internet. I ran troubleshoot problem and got msg. "Wifi adapter is experiencing driver or hardware relatief problem."  Is there a way i could have turned off the Wifi on my laptop? If so how do I turn it back on?

Category:
5 REPLIES 5

‎12-30-2021 11:41 AM

HP Recommended

F12  turns WiFi on or off. Possibly it may have been touched

 

Try that, if it does not work then bring up device manager and look for errors.  Come back and let us know if it does F12 does not help

 

http://h10032.www1.hp.com/ctg/Manual/c04325198.pdf

I am a retired Principal Analyst, and a community volunteer.
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‎12-30-2021 01:30 PM

HP Recommended

F12 does not work. That just pops up as Airplae mode on & off.

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‎12-30-2021 02:49 PM - edited ‎12-30-2021 02:50 PM

HP Recommended

Well, that is what Airplane Mode is supposed to do:  turn Wi-Fi and Bluetooth on or off

if you type "Airplane" in the search windows do you anything like the following?

 

BeemerBiker_0-1640900887887.png

 

What does the device manager show?

any yellow bangs or red triangles?

 

 

I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎12-30-2021 06:58 PM

HP Recommended

Looks more like this:

 

20211230_205507_remastered.jpg

 

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‎12-31-2021 06:39 AM - edited ‎12-31-2021 06:46 AM

HP Recommended

Boot into your BIOS setup and see if Wi-Fi and Bluetooth are disabled.  I had mandatory bios upgrade from Microsoft that disabled m Surface Pro 4 exactly like that..

 

If it is enabled in bios then we need to roll back the device drivers or just go get the correct ones

There is still a free upgrade to windows 10.

Drivers and bios update for your laptop for windows 8.1:

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-f000-notebook-pc-series/6936220/mode...

 

BeemerBiker_1-1640958215978.png

 

I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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