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‎10-03-2023 11:33 AM - edited ‎10-03-2023 11:34 AM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

I am a student apartment with a restricted network and in order to connect to my printer I need the MAC address. I found one answer that i have to press wifi bottom and information bottom at the same time to print out the information but i tried and didn't help. I saw a note on menu like do not use USB for sep up too. Now I cannot connect the printer to any device. How can i solve that ploblem.

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2 REPLIES 2

‎10-03-2023 05:23 PM

HP Recommended
@Sandar31 wrote:

I am a student apartment with a restricted network ...

@Sandar31 

 

Are you within the University/School campus ? If yes, you can't connect your printer to the school's network(s). Please ask your IT department.

 

Regards.

BH
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‎10-04-2023 10:04 AM

HP Recommended

I'm at student accommodation. They doesn't have IT department. The wifi provider company told me to ask the printer factory. That's why i'm here. 

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