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HP Recommended
hp officejet pro 6830
Microsoft Windows XP

when scanning on my officejet pro6830, get message "problem connecting to server"

1 REPLY 1
HP Recommended

@arthur613

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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