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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Your desktop AIO PC was not delivered with a wifi adapeter capable of using the 5GHz band. That is why you can't use it.
You can install a USB wifi adapter that is capable of 2.4 & 5 GHz and 802.11ac if you like.
See the specifications document published by HP on the following link. Check the networking section.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03823691
This is what your desktop has inside.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
It would help if you identified your HP 23 series PC with its complete product number. Look on the rear for a service tag.
Pavilion 23 identifies quite a number of PCs in that model series.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
3
0
0
HP Recommended
HP Recommended
Your desktop AIO PC was not delivered with a wifi adapeter capable of using the 5GHz band. That is why you can't use it.
You can install a USB wifi adapter that is capable of 2.4 & 5 GHz and 802.11ac if you like.
See the specifications document published by HP on the following link. Check the networking section.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03823691
This is what your desktop has inside.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
3
0
0
HP Recommended
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