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‎12-30-2021 09:42 AM

HP Recommended
Product: hp laptop 15q-ds1xxx
Operating System: Microsoft Windows 10 (64-bit)

my laptop is connecting only 2.4 ghz wifi but it is not connecting 5ghz wifi .and product number is 7WQ13PA#ACJ  AND Radio types is supported is 802.11 n/g/b .     send me procces how to dowload it and upgrade or instiall it 

1 REPLY 1

‎12-30-2021 10:52 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with the Realtek RTL8723DE wifi adapter.

 

HP PartSurfer

 

In order for your PC to connect to the 5.0 GHz wifi band, you would either have to purchase a dual band USB wifi adapter, or open up the notebook and replace the RTL8723DE wifi card with this model...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express. 

 

I see some Intel 3165 cards listed on the eBay listings, so don't buy those.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

 

On the Ali Express listings, make sure the card has the HP Part # of 915620-001.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

HP 15 Laptop PC Maintenance and Service Guide

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