wifi no longer shows in settings only option is ethernet

[josevargas]

my laptop no longer shows a wifi option or button only ethernet and airplane mode! when i just got this laptop couple days ago! at first when i started it up etc it worked then all of a sudden no wifi button etc idk what happened

[Max3Aj]

Hi @josevargas, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your laptop might have encountered a driver issue or a setting change that caused the Wi-Fi functionality to disappear. Here are a few troubleshooting steps you can try to resolve the issue:

Check if Wi-Fi is Enabled in Network Settings

• Press Windows + I to open Settings.
• Go to Network & Internet.
• Make sure that Wi-Fi is turned on (it might be off for some reason).

Enable Wi-Fi Using the Function Key

• Some laptops have a dedicated function key (like F12) to enable/disable Wi-Fi. Look for a symbol that resembles a wireless signal and try pressing it in combination with the Fn key.

Reboot the Laptop

• A simple restart might resolve any temporary issues with network drivers or settings.

Update Network Drivers

• Right-click on the Start Menu and choose Device Manager.
• Expand the Network adapters section.
• Right-click your Wi-Fi adapter (it might be listed as something like "Intel Wireless" or "Realtek Wi-Fi") and select Update driver.
• Choose Search automatically for drivers.

Reinstall Wi-Fi Drivers

• In Device Manager, right-click on the Wi-Fi adapter and select Uninstall device.
• Restart your laptop, and Windows should attempt to reinstall the necessary drivers automatically.

Check Airplane Mode

• If airplane mode is accidentally enabled, it will disable all wireless communication.
• Make sure Airplane mode is off from the Network & Internet settings or by clicking the Wi-Fi icon in the system tray.

Run the Network Troubleshooter

• Open Settings > System > Troubleshoot > Other troubleshooters.
• Click Run next to Network Adapter and follow the on-screen instructions.

If none of these steps work, it might be worth checking whether the Wi-Fi card is physically malfunctioning or whether there's an issue with the OS installation.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support