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05-22-2020 09:40 AM
Just bought a few days ago and it was JUST delivered. I am now thinking that I might not be able to set up a wireless mouse. The issue is when I bought it two of the suggested accessories were the wireless keyboard and a wireless mouse. I don't care about the keyboard but can I hookup a wireless mouse? If not, I will not even unpack it. It says Realtek WiFi (2x2) and Bluetooth 5 combo whatever that means! It is 3UR02AA#ABA. Thank you for any help!!
05-22-2020 11:03 AM
Didn't the wireless KB and mouse come with a separate USB receiver that you have to plug into an available USB port?
All the wireless keyboards and mouse devices I have ever used, come with a separate USB device that only works those two items.
05-22-2020 11:31 AM
I ordered online from HP.com and didn't think to get deep into this issue! It suggested both a wireless mouse and a keyboard as accessories available. I was on Chat and they told me it is not wireless, it has a connected mouse and keyboard. I guess I am asking if I CAN switch the mouse to wireless? I have not even opened the box because I think I will need to send it back. Why would they have anything "connected" anymore?
05-22-2020 12:01 PM
I would imagine you can order a wireless mouse and keyboard, but as I wrote earlier, some come with a USB wireless adapter you need to plug into the PC, that only works for the KB and mouse.
They may also make bluetooth keyboards and mouse devices that you connect via the bluetooth interface the PC has.
On your model, that is part of the Realtek wifi/bluetooth adapter.
All of my PC's have wired PS/2 keyboards and mouse devices, because you normally cannot access the advanced features of the PC, such as the BIOS without a direct wired connection.
I must have that ability.
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