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- Re: AMD:CCC AEM Capturing Window

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08-08-2010 04:39 AM
On several occassions now, windows 7 has basically locked up when I started Outlook 2010. When I log off or shut down, a window informs me that AMD:CCC AEM Capturing Window is preventing shut down. It is probably preventing everything else from launching correctly also. Please let me know if this program can be removed or disabled to prevent this from happening. What is this program?
11-12-2010 07:22 AM
Hi guys, I have a HP DV6 202 running Windows 7 64bit, which I purchased last February. It is fitted with a 320GB hard drive and 3GB of RAM and I notice that the ram usage is around 95% for most of the time and now programs take forever to open and I cannot shut it down without the same message appearing: "AMD CCC AEMCapturing Window is stopping windows from closing down" I then have to force it to shut down and have run checks of different descriptions i.e.. AVG Antivirus scans, Windows Defender scan, chsdisk checker. I do not put any discs (games or otherwise) into my computer, only my iPod which I use a lot. I have also taken it back a month (before the problem started) but it is still the same. Someone has told me to take it back to the manufacturers specification, but it means I will lose some items, but not too bothered about that. I did send HP an e-mail a couple of weeks ago, but as yet, no reply. What I would like to know is it a software issue, or is the computer faulty in some way which means I can take it back to where I purchased it from. Any help or advice would be very welcome. Bill.
08-30-2011 06:12 PM
I have been having the same problems. I have windows7 64 bit and it has been running really, really slow & I get the error of AMD:CCC AEM capturing window is stopping the shutdown and have to force it to shutdown. Please someone find an answer.
02-06-2012 12:22 AM
I too have this problem often. I have to use ctrl + alt + del to get the options to log off, lock, start task manager, etc. just to interrupt it? This works some of the time or maybe I'm lucking.
I have the same error everytime I shutdown. Is this problem being looked into? HELP!!!
02-06-2012 04:50 AM
I finally got mine fixed with alot of calls to HP support. They had to replace my hard drive (under warranty) At first they sent me the recovery discs and that did not help, but I also had some other problems with my pc. I don't know if this helps, but it finally was an answer to my problems.
02-02-2014 10:54 AM
@lhnemec wrote:On several occassions now, windows 7 has basically locked up when I started Outlook 2010. When I log off or shut down, a window informs me that AMD:CCC AEM Capturing Window is preventing shut down. It is probably preventing everything else from launching correctly also. Please let me know if this program can be removed or disabled to prevent this from happening. What is this program?
@lhnemec wrote:On several occassions now, windows 7 has basically locked up when I started Outlook 2010. When I log off or shut down, a window informs me that AMD:CCC AEM Capturing Window is preventing shut down. It is probably preventing everything else from launching correctly also. Please let me know if this program can be removed or disabled to prevent this from happening. What is this program?
