Access 2007 hangs/stops responding

[darren9999]

Hi,

Thanks, Greg. I was having the same problem, and you got me on the right track. In my case, it ended up being DpAgent.exe *32. I think it's a 32-bit program for the fingerprint reader. I disabled it it, and Access now works great. And because my machine is 64 bit, I've still got the fingerprint reader. Who knows why a 32-bit version of the program was loading in the first place.

Darren

[hpfuser2010]

I had the same problem with Access 2007 freezing when I tried to open a table.  I called HP and the issue was escalated and a resolution posted a few days later.  Having Downloaded the file sp49992.exe, the problem has been resolved.

 www.tinyurl.com/38u7agk 

[mmannino]

How do you disable DPAgent.exe *32? I stopped the process in the task manager but I do not see how to disable it the next time that I startup.

[mmannino]

I could not install the software patch because Digital Persona Personal was running. I am not sure how to disable the Digital Persona Personal.

[kikabyte]

My Pavillion DV7 has the same problem...

Crashes Access 2007 & 2010 constantly and shows the first field of a table, followed by the rest of the table around 8 seconds after.

Only fix is to run in administrator mode, or shutdown DPAgent in task manager and not use my finger print reader.

I have phoned the useless customer support and they told me to download the essential updates pack… As you can guess this didn’t solve the problem!

Hopefully, they now have a technical support person phoning me back to take the issue further.

For the time being I am just having to run as an administrator, and clicking my way through all the ‘are you sure you want to do this?’ warnings….

I will update you if I get anywhere!  

[eloceloc]

I have a $60,000  Access development project that won't run in 2007 (was developed and run in 2003 withoult any problems).   I am having all the issues, hanging at random........

I am also  having the same issure with my program on Access 2010.

You would think that after 3 years this would be resolved and corrected.

I did the "Run As Administrator" solution and ti works beautifully!   My 2007 version now scearms with this database.

I am sure that can it can be fired from an autoExec function on opening of the database to automate the adminstrator login.

I do consider this a workaround.  If these is a permanent solution I would love to here.

Thanks to All

Ross

[planetmike]

I'm having the same issue with MS Access 2007

Windows 7 home prem.

Touchpad tm2 1100

[DeweyDiva]

Thank you so much.  It worked like a charm.  Now I can use Access and my print id scan.  I was getting so frustrated.  I could eventually work on the table of one of my databases, but I had to wait between 10 and 15 minutes for it to load.  I had tried everything and looked everywhere for a solution.  Finally something worked!  Yea!!!!!!!

[nerath]

There is a recent (Nov 2010) article at Microsoft indicating a patch from HP is now available. I have not had a chance to try it - will do so next time I'm at the location with the impacted machine.

http://social.answers.microsoft.com/Forums/en-US/addbuz/thread/15fff39b-69a7-48f4-b932-58d4c330984e

[sbellaluna]

I have been running Access 2007 databases for almost 3 years now without any issues whatsoever! Although, I have always used IBM Thinkpads in the past. I was due for a refresh and was handed a HP PROBOOK 4520s – Everything worked fine until I had to make structure changes to my tables. All of the databases had the same symptoms as listed above (freezing; only one cell visible; not responding; can open in design view and then locking up) Except for the one database with less than 40 records.

I went to add/remove programs attempted to uninstall HP Protect Tools Security Manager – but was not allowed to remove until other programs were removed as well.

Device Access Manager for HP

Face Recognition for HP

Drive Encryption

*Privacy Manager for HP (main one that does the trick)

Then proceeded to remove HP Protect Tools Security Manager – reboot – CHEERS!

I am up and running and now can enjoy the remainder of my 3 day weekend!

All of this information has been extremely helpful to me – you all have saved my weekend!

Thank you all so much for all of your posts!