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- HP Community
- Archived Topics
- Desktops (Archived)
- Re: Advise on how to proceed on fault finding

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04-17-2017 07:13 AM
Hello,
I had a power surge and after that the 800 G2 wouldn't turn on anymore. When I press the 'on' button a brief green light flashes and nothing happens (no sound, no beep, no fan). So besides a surge protector I already purchased a replacement PSU. This arrived yesterday but the same thing happens with the new PSU. So its not the PSU in my mind. Before I dump in more money I want to see if you have a way to determine whether this problem is in the switch, the motherboard, the CPU, ...
Any advise is highly welcome.
Thanks!
heitjer
HP EliteDesk 800 G2 - Core i7 3.4GHz - 8GB RAM - 2TB HD
Model Number: P4K01UT
04-18-2017 04:13 PM - edited 04-18-2017 04:14 PM
So I tried the PSU and the new PSU, thats not it.
I removed the switch and shortened the two pins for the on signal, thats not it.
Future steps:
I am contemplating to remove all attached devices (HD's, Disk) and see if this helps.
I am also thinking about removing the RAM one block at the time and see if this helps.
But what then? How would I get confirmation whether the CPU is fried or the motherboard is fried?
