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- Annoying diagonal lines on monitor

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01-03-2016 09:54 AM - edited 01-03-2016 10:51 AM
Hi
I have a screen problem on my HP Omni 100 all in one pc
The problem is there are diagonal creased lines running across the screen to the left
The lines have no colour to them as they look creased like a piece of paper/fabric
on a black/dark background its fine (no lines). only on lighter colours
Any thoughts on what has caused this?
Any fixes that can calm it down a bit? as it does get annoying and after some time my eyes feel a bit funny.
youtube video link
https://www.youtube.com/watch?v=Sa0plQNQsIw&feature=youtu.be
Thanks
01-05-2016 12:14 PM
Hi there @hemanpaul,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are getting visible diagonal lines on your display. I am happy to help with this.
You could try using the HP Support Assistant to see if there are any newer drivers available.
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant (Windows 7)
Also, you could check your power connection and see if maybe there is a change if you use a different electrical outlet, or direct power connection, or even a different power adapter if you have one available.
Also you can try changing the screen resolution and see if it helps or not.
Lastly try running the hardware tests for your system, as follows: HP Desktop PCs - Testing for Hardware Failures (Windows 7). Depending on the result, a repair may be necessary.
Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
