cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
ladydianna
New member
1 0 0 0
Message 1 of 2
167
Flag Post

BIOS password reset and Hard disk booting issue

HP Recommended

I need to understand how to reset my password on my All-In One HP Computer. I created a user name and password the user name is diana0060 but I don't remember the password how can I reset the password because I dont have a password reset key disk I never created one. I went on the support page can I use a new windows account and new user name tell me how to go to my all-in-one computer to enter my new user name and password because I can't open the computer without password how can i log in  without using a password just open the computer and start using it.

0 Kudos
1 REPLY 1
CherylG
Level 17
44,714 38,155 3,356 11,465
Message 2 of 2
Flag Post
HP Recommended

I'm sorry but I am a little confused. Your title mentions BIOS password but your message indicates this is a forgotten Windows logon password? A BIOS password would prevent the machine from even reaching the Windows logon screen. Can you clarify which password you have fogotten?

Also we need to know what Operating System you are running-Windows 10 or Windows 8, Windows 7?

To make it easier-just post the full Model of the machine> How To Find Model/Product Number

 

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation