• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2017 04:12 PM

HP Recommended
Product: Pavilion p6320y
Operating System: Microsoft Windows 7 (64-bit)

When my computer starts, I see "reboot and select proper boot device..."    I watched a video on YouTube that was helpful.  I have found my way into the Boot menu and have clicked on "boot device priority."   I see 4 options...   HDD Group; CD Rom Group; Floppy Group; and Network Boot Group. Now I need more guidance. 

 

Thank you in advance.

1 REPLY 1

‎02-23-2017 04:23 PM

HP Recommended

@Help911Needed, welcome to the forum.

 

According to the information that you provided, the boot order is set correctly.  However, I believe that you may have a failed hard drive.  Here is a guide to help you test the drive from the BIOS.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.