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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavillion All-in-one
Microsoft Windows 10 (64-bit)

I have uninstalled some software, then whenever the computer was turned off the windows always restart again, i.e. effectively the computer could not be turned off.  I then restored the windows system to a previous date which is before the date software was uninstalled, hoping that the restart problme can be resolved. 

After the system restore, on start up the PC shows a blue screen, with messages: The Boot Configuration Data for your PC is missing or contains errors, File:\EFI\Microsoft\Boot\BCD, Error Code 0xc0000034, and "You'll need to use recover tools....".

As the PC does not come with the Windows CD, so I tried to download the Media Creation Tool.exe from Microsoft web site, run it for "create installatio media for another PC", this generated the windoes.iso file, which was copied to a USB drive. However, on boot up the PC does not provide any access to the USB drive, It only shows the following via the F9 Boot Device Options for selection:

 

Please select boot device

UEFI Boot Sources

 Windows Boot Manager

 UEFI: IPv4 Realtek PCIe GBE Family Controller

 UEFI: IPv6 Realtek PCIe GBE Family Controller

Legacy Book Sources

 

I have also ran a 3.5 hours extensive test on the harddisk and found no problem with the hard disk.

 

Any advice welcome.

1 REPLY 1
HP Recommended

I have the issue resolved by going to the advanced startup area (may be F11 in the Startup Menu?), then select Troubleshoot, Advanced Options, and Startup Repair.

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