• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 27xw
macOS 10.12 Sierra

I bought this Pavilion and was able to get it to connect to my old MaxBook Pro 2011 without much problem (bought a HDMI to Thunderbolt 2 converter cord) -- I bought this new MacBook Pro and got the adapter that would take me from the HDMI>Thunderbolt 2 > Thunderbolt 3 -- but I get no signal to the monitor from the Mac -- the hp website isn't much help -- how can it be that there's no driver for this setup? Or am I missing something? I've powered down and up, plugged in and out, but to no avail... help!

1 REPLY 1
HP Recommended

@JasonKeith

 

Thanks for reaching out to us on HP Support Forums. I read your post and understand that you have an HP Pavilion 27xw IPS LED Backlit Monitor. You were able to use it via an HDMI to Thunderbolt 2 converter cord on your old MacBook Pro 2011. How you have connected the monitor via HDMI>Thunderbolt 2 > Thunderbolt 3 and there is no signal. 

 

I would say to use an HDMI to Thunderbolt 3 converter. Because it may not be possible to carry the display signals via HDMI>Thunderbolt 2 > Thunderbolt 3. The user can be accessed via this link: http://hp.care/2gCbhVc

 

Hope this helps. Feel free to let me know if you have nay questions. Cheers! 🙂

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.