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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2016 01:54 PM

HP Recommended
Product: Pavilion 27xw
Operating System: macOS 10.12 Sierra

I bought this Pavilion and was able to get it to connect to my old MaxBook Pro 2011 without much problem (bought a HDMI to Thunderbolt 2 converter cord) -- I bought this new MacBook Pro and got the adapter that would take me from the HDMI>Thunderbolt 2 > Thunderbolt 3 -- but I get no signal to the monitor from the Mac -- the hp website isn't much help -- how can it be that there's no driver for this setup? Or am I missing something? I've powered down and up, plugged in and out, but to no avail... help!

1 REPLY 1

‎12-17-2016 01:14 PM

HP Recommended

@JasonKeith

 

Thanks for reaching out to us on HP Support Forums. I read your post and understand that you have an HP Pavilion 27xw IPS LED Backlit Monitor. You were able to use it via an HDMI to Thunderbolt 2 converter cord on your old MacBook Pro 2011. How you have connected the monitor via HDMI>Thunderbolt 2 > Thunderbolt 3 and there is no signal. 

 

I would say to use an HDMI to Thunderbolt 3 converter. Because it may not be possible to carry the display signals via HDMI>Thunderbolt 2 > Thunderbolt 3. The user can be accessed via this link: http://hp.care/2gCbhVc

 

Hope this helps. Feel free to let me know if you have nay questions. Cheers! 🙂

 

 

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