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- Computer Keeps Rebooting

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09-24-2013 09:25 AM
HP Pavilion p6210y desktop
Win 7 Home Premium 64bit
no frills added
Push the power on button, the fans turn on (both psu, cpu, and case) and then after 3-5 seconds the fans power off and the system reboots.
- tried anohter psu
- removed memory
- unplugged hdd
same results.
Suggestions?
or replace the mobo and cpu?
Thanks...
09-24-2013 11:00 AM
Hi,
Have you tried turning ON the system without connecting the RAM and HDD. Let me know what happens when you turn ON the system without connecting the RAM and then without connecting the HDD.
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
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09-24-2013 12:36 PM
Note: the mobo is a Micro ATX
Pegatron M2N78-LA (Violet) HP name=Violet-GL8E
CPU=AM2
Does anybody have a recommended equivalent mobo and cpu? This is in the case it is the mobo/cpu?
Should one or the other be replaced first? Such as replace mobo first and then if that doesn't work, replace the cpu? or replace the CPU first?
thanks again.
09-24-2013
01:34 PM
- last edited on
04-20-2016
09:30 AM
by
OscarFuentes
mahemac,
This is a new situation, likely not the M2N78LA board. The M2N78La has it's own problem.
1) I would be curious to know what happens when F5 is pressed repeatedly before the unit power's down.
http://support.hp.com/us-en/document/c00013522
2) Can the system boot into the BIOS via F10.
3) When was the CMOS battery changed?
If the system becomes 'stable", I would suggest the following info and help:
FAILED series computer with M2N78 boards
That series motherboard was installed in many different models of HP computers. It is fraught with problems. http://h30434.www3.hp.com/t5/Desktop-Hardware/m8530f-desktop-PC-with-a-m2n78-la-mother-board-doesn-...
Reported models with M2N78LA boards that have failed. This is not the complete list.
a4316f e9140f p5210y p6130y p6142p p6157c p6210f (Voilet) p6210y p6214c p6214y p6310y p632Violet6
p6320y a6720y m8530f m9120y m9350fm9517cVIOLET m9530f m9840sc Slimline s5360f Violet 6
05/26/2012 from the file:
Well, there is a work-around, but it comes with a few caveats.
The "solution" is to use a HighPoint Rocket 620 PCI-e to SATA adapter and plug the HD and DVD into that. It has bootable support. I just did this on an HP Pavilion p6210y system.The card should cost between $25-$30. http://www.amazon.ca/HighPoint-Rocket620-SATA-PCI-Express-Controller/dp/B002VEWBGO/ref=sr_1_1?ie=UTF...
Now, here are the caveats I've found so far:
1) The Rocket 620 only has 2 SATA ports. If all you want is to get the PC up and running again, your machine will boot up and be "normal" again. Windows 7 should have no issue with the Rocket 620. There may be some issues with XP and Windows 2003.
2) You will not be able to boot from CD/DVD. This is not a big deal, if your OS is intact, or your recovery partition is intact. If not, then you're in for problems.
3) Data transfer rate will probably be slower than the onboard ports.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
09-24-2013 01:59 PM
I re-installed the memory and hdd.
Strange - when I plug in the power cable the system immediately trys to turn on without hittnig the power button. Then reboots.
Nothing appears on the monitor; the system cycles back off within 2-3 seconds. Tried to get the system to go into BIOS. The monitor never shows anything. No beeps either.
Quoted from above:
"
mahemac,
This is a new situation, likely not the M2N78LA board. The M2N78La has it's own problem. "
Does this mean it might not be the mobo? The sentence has 'not'.
The system battery has not been replaced. Maybe I should pick one up.
sorry for my confusion... and thanks for the help.
09-24-2013 10:16 PM
Hi,
So if i understand correctly,
1. Once you removed the RAM and when you tried to turn ON the system without RAM being connected. Did you get beeps or not ?
2. Can you try to disconnect the power cable connected from the power supply to motherboard and check if the light at the back of the power supply stays stable when you connect the power cable.
Thats is the white 24 pin on the motherboard
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
09-25-2013 05:26 AM
No beeps.
Disconnecting the mobo power supply cable from the mobo - the psu green light stayed on. Note: I also tried another power supply from another computer - same results.
Note that the cycle time between power on's is about 1-2 seconds; the fans barely get to full speed before the system recycles.
Don't know if it is important - the unit comes on immediately when the power cord is plugged in. I don't have to use the towers power button.
Thanks for the help.
09-25-2013 05:42 AM
Hi,
Have you upgrade the system, like graphic card upgrade or any other hardware upgrade, If you havent dont that. Then its a issue with the Motherboard and which needs to replaced.
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
09-26-2013 06:11 AM
Can you recommend a substitute for this board? The HP violet board is pricey compared to ASUS, ASRock, and Gigabyte. The original mobo was
Micro ATX
Pegatron M2N78-LA (Violet) HP name=Violet-GL8E
CPU=AM2
(And I did replace the battery. No luck)
Thanks.
