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‎05-21-2017 06:52 PM

HP Recommended
Product: Dell Studio 540
Operating System: Microsoft Windows 7 (64-bit)

I have an issue where my computer was working fine and now that I try to turn it on it does not. When I unplug the power cable from the power supply and connect it again I get a green light on the power supply. When I press the power button, the light goes out. When I get the green light the computer tries to start, I see that the fan starts working and the light on the power switch turns on but both turn off almost immediately. I unplugged the power supply from the motherboard and used a paperclip to check the power supply and the fan works just fine. What should be the next step onthis or what could  be the problem with my computer?

1 REPLY 1

‎05-22-2017 12:42 AM

HP Recommended

@JBChicago,

As you said you own a Dell, my answer will be limited.

You might get some solace from an HP troubleshooter.  But is sounds like you power supply is faulty.

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